19 March 2020

Social giants police web with AI as staff sent home

Written By FinTech Alliance

Social giants police web with AI as staff sent home

YouTube, Twitter and Facebook are all relying on artificial intelligence to identify problematic material on their platforms.

In Brief:

  • Facebook has sent home all its content reviewers until further notice, and says it is paying them during this time.
  • The tech giants admit this may lead to some mistakes - but say they still need to remove harmful content.
  • The move comes as the tech giants are being asked by governments to ramp up their removal of coronavirus misinformation on their platforms.

What this means

Social networks already face a crisis of trust over their ability and desire to police misinformation and fake information. This forced move away from human moderation will test that trust even more as well as putting the performance of AI under the public spotlight.

Read more

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