Ask a FinTech: How do you maintain trust when dealing with customers’ data?
Every part of the financial services sector recognises the potential of data to transform its offering. If organisations are asking customers for more and more information, they must ensure two things: first, that this makes a real improvement to the customer’s experience; second, that any data they do share will be kept safe and secure. With building and maintaining trust such a vital element, we asked four FinTechs how they achieve this when they deal with their...