Thought Leadership

Claims workforce of the future and the evolution of its skills, talent and technology

July 29, 2019 | Insurance
Claims workforce of the future and the evolution of its skills, talent and technology

PwC's second claims specific workforce report has been jointly authored with the Lloyd’s Market Association. It focusses on the changes that we expect to see from London Market claims teams as they react to modernisation and transformation initiatives over the coming years. The report explores what this will mean for the London Market claims workforce as it adapts to this change.

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