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Customer Engagement
October 19, 2020

Store Openings and Closures - 2020

Could retail and leisure emerge from this challenge leaner and stronger? High street retail and l...

Customer Engagement
September 02, 2020

Study: The Customer-Obsessed Finance Leader in the Age of Data

Leveraging Data & Analytics to Improve Customer Experience

Customer Engagement
July 10, 2020

The consumer transformed

Global Consumer Insights Survey 2020 Reinventing the future customer purchase journey...

Customer Engagement
July 07, 2020

Consumer Sentiment - June 2020

Sentiment remains resilient as eager consumers await leisure reopenings As the nationwide lockdow...

Customer Engagement
May 13, 2020

CBI PwC Financial Services Survey Q1 2020

“The FS industry, like all other sectors, has been profoundly impacted by this crisis. The ind...

Customer Engagement
May 13, 2020

Consumer Sentiment Survey - April 2020

Consumer sentiment already showing signs of improvement as confidence grows An upturn in consumer...

Customer Engagement
May 13, 2020

Search insights to help you understand consumers: The U.K. saw rises in 'quietest time to go shopping' and 'app free'

The impact of the coronavirus pandemic has been felt by everyone around the world. As people adapt t...

Customer Engagement
April 14, 2020

Creating value beyond the deal: industry insights

Market disruption is driving M&A activity in all sectors, but not all deal activity is maximisin...

Customer Engagement
March 25, 2020

Retail Outlook 2020: Thriving in a changing retail & consumer landscape

What retail might look like in 2020, what this means for retail and consumer brands and how to succe...

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