News & Insights | customer experience

Latest tagged: "customer experience"
View All News

Articles from around the web are from external sources. By clicking these articles you will be leaving the FinTech Alliance website. Images from external sources are not the property of FinTech Alliance. Image credits can be found on the external articles.

Posted By The Community

Total Experience (TX). Just a mindset or a future business model?

10 May 2023

More than a strategy, a mindset or a business approach, Total Experience is basically translated through pure common sense.

Written By: QUALITANCE

Atom Bank retains four-day working week after record-breaking year

03 January 2023

Atom bank has seen a significant positive impact on employees, ...

Posted By The Community

Consumer duty: getting into the customer's shoes

20 October 2022

James Syron, DirectID's Partner Manager, references the FCA's Consumer Duty when outlining why financial services needs to get into the customer's shoes....

Written By: DirectID

Posted By The Community

Can direct debits survive in the digital world?

23 February 2022

Are Faster Payments and VRPs the killer combination?Direct debits (BACs) and CHAPS payments have lon...

Written By: Tribe Payments

Posted By The Community

Customer Centricity, Sustainability, and the Power of Networking: AMA with Simon Farmilo

14 June 2021

In the new episode of Ask Me AnyFin Code & Pepper founders, Adam Pogorzelski and Lukas Korol, me...

Written By: Code & Pepper

Watch on-demand: FinTech Alliance - Shaping FinTech | Seamless identification

03 December 2020

FinTech Alliance is hosting its second series of webinars looking at what's shaping FinTech righ...

Posted By The Community

RingPay by McLEAR

23 November 2020

MCLEAR LAUNCHES RINGPAY WITH NEW FEATURES, REWARDS AND EXCLUSIVE MEMBERSHIP CLUB BENEFITS

Written By: McLEAR

Posted By The Community

Eight ways banks can increase customer lifetime value by embracing digital

17 January 2020

The bank of 2020 looks very different to how it did at the turn of the century, the need to understa...

Written By: DirectID

Posted By The Community

Majority of younger consumers do not admire any brands, new study finds

30 October 2019

Gain fresh insights into Millennial and Gen Z buying behaviours by downloading our free white paper....

Written By: Qudini

Posted By The Community

B2B Enters the Experience Era

17 October 2019

Dun & Bradstreet has released its fifth annual Data-Driven Marketing and Advertising Outlook, which...

Written By: Dun & Bradstreet

Posted By The Community

ABAKA wins Best Pension Technology provider of 2019

29 September 2019

ABAKA is now Best Pension Technology Solution 2019 at Finovate Europe Technology Provider of the....

Written By: ABAKA

From Around The Web

Western Union taps Nice for customer journey optimisation

12 August 2019

Nice (Nasdaq: NICE) today announced Western Union, a global leader in cross-border, cross-currency m...

Hosted By: Finextra