UK bank TSB has strengthened its relationship with cloud-based intelligence form Dynatrace for its digitsation journey.
In Brief:
Dynatrace offers software intelligence to simplify cloud operations and help organisations with digital transformation.
It can offer full-stack observability, intelligent automation and more.
TSB says digitisation is a top priority to improve the customer experience.
What does this mean?
TSB has said that currently customers rely on “dozens” of digital services to execute transactions and that mobile is growing in popularity. It's seeking to simplify this service to match the changing expectations of customers.
