Starling Bank has added bereavement support platform Settld to its offering.
In Brief:
Settld offers end-of-life administration services to make things easier for bereaved families.
Starling aims to use Settld’s solution to help streamline the administration for customers who pass away.
Deceased customers’ next of kin will be able to more easily inform the bank of the customer’s passing and deal with aspects like subscription services.
What does this mean?
Starling Bank says that by implementing the SaaS product it can offer a better service for customers who are “bereaved and vulnerable”.