According to the Financial Times, NatWest is overhauling its retail business to be more competitive.
In Brief:
The bank will make staff available for longer hours.
It is also introducing new investment products for savers.
The credit card business will also be transformed.
What does this mean?
The bank aims to mimic the instant availability of FinTech solutions and drive profitability amid low interest rates. This follows a restructure of its investment offering and selling of its Irish business.
