22 April 2021

HSBC offers live chat investment experts

Written By FinTech Alliance

HSBC offers live chat investment experts

HSBC has added a “live chat” offering to its robo advice platform. 

In Brief:

My Investment is a platform that offers investment advice for customers. 

The “live chat” function enables customers to talk to HSBC’s UK wealth engagement officers. 

They can discuss different options and products but will not offer financial advice. 

What does this mean?

HSBC says it found that more than 2 in 3 people using My Investment wanted to be able to speak to an expert before making their decision. With the world going increasingly digital, it has now offered this to customers through an on-screen service. 

Read more here. 

Up Next ...
14 June 2021

The Weekender: FinTech Alliance turns two

In this weekend's newsletter, our Editor Olivia wrote about FinTech ...

14 June 2021

Mastercard acquires ID verification business Ekata

Mastercard announces it has completed its acquisition of Ekata, which ...

14 June 2021

Visa and Goldman Sachs have partnered for international transfers

Last week, Visa and Goldman Sachs announced they were partnering ...

14 June 2021

Affirm adds installment option for Shopify

US FinTech Affirm has partnered with ecommerce business Shopify to ...

More in Wealth Management

Scalable Capital raises $180mn, led by Tencent

10 June 2021

Scalable Capital, a digital wealth manager, has raised $180mn Series ...

eToro could go public via SPAC

04 June 2021

eToro Group intends to merge with Fintech Acquisition Corp. In Brief:eToro is a ...

Saving and investing FinTech Acorns to go public

01 June 2021

Acorns is set to go public through a merger with ...

‘Lifestyle’ FinTech ikigai raises £1.2mn on Crowdcube in 12 hours

28 April 2021

ikigai, a FinTech that aims to help people “bring their ...

Articles Wealth Management

The Gold Standard of Wealth Management - The Race for Digital Differentiation

21 April 2021

The digital revolution that the COVID-19 pandemic unexpectedly ushered in has opened a window of opp...

White Papers Wealth Management

The Future Challenges For Wealth Management

29 July 2020

Since 2008, Financial Services have has to adapt to a lot of "new normals."   O...

Articles Wealth Management

A shift in conversation: Private Markets in Wealth Management

13 October 2019

From top-tier Private Banks to Financial Advisory Groups, “Private Markets in Wealth Managemen...

Coffee talks: Intergenerational wealth transfer – Opportunities and threats

Coffee talks: Intergenerational wealth transfer – Opportunities and threats

06 July 2021

04:00 PM - 04:30 PM

Online, ., ., ., .