BNPL unicorn Zilch has formed a partnership with StepChange, integrating the debt advice charity's tools into its platform
In Brief:
- Zilch is fully integrating StepChange into its platform in order to immediately refer customers in need that are spotted by their vulnerability team
- StepChange’s team will also work with the Zilch vulnerability team on how to recognise and make referrals to debt advice more effectively
- Zilch is also making financial contributions to StepChange through the Fair Share funding mechanism, supporting the charity in its operations
What does this mean?
Philip Belamant, CEO, Zilch, says: "To Zilch, this partnership is a natural and obvious one - why would any responsible lender of credit not want to align with an establishment such as StepChange that is doing so much to support people in these hard times? This partnership ensures we provide our customers with the very best support if they do fall behind on repayments - all for free."
