Operational Risk: The Tech Solution

February 2021 COVID-19 has brought sound operational risk practices into focus around the world of business. Operational risk is the risk of loss from failures in internal processes. As COVID-19 disrupted our day-to-day lives, businesses closed their offices. Collaboration among employees suddenly became a challenge and those in charge of internal processes were no longer within reach. Business infrastructure moved from offices, into employees’ homes. IT security for remote working had to be upscaled. Equally,...