Lloyds Banking Group has announced its new £1bn, three-year commitment to digitisation.
In Brief:
The strategy will overhaul its tech infrastructure.
It will involve moving 20% of applications to the cloud by 2024.
The bank wants to increase its “digitally active” customers by more than 10% by 2024.
What does this mean?
It’s hoped the overhaul will not only offer a better digital experience for customers, but will save costs from aspects like office overheads, with the company planning to cut its “office footprint” by 30% by 2024.
