A 24-hour cooling-off period can offer problem gamblers time to reconsider
In Brief:
- Europe’s biggest bank set to offer 14.5 million UK customers the option to self-exclude from all gambling transactions - the latest bank to introduce measures intended to help problem gamblers.
- The scheme has been shaped in partnership with the charities GamCare and GambleAware.
- Monzo, Barclays and Starling already allow customers to block gambling transactions on their bank accounts or credit cards.
What this means
HSBC's move, with its major market clout, is intended to send a strong message to the gambling industry as it joins the growing trend in the financial sector to arm customers with technological tools to be more responsible.