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customer experience

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Western Union taps Nice for customer journey optimisation
| Finextra

Western Union taps Nice for customer journey optimisation

Nice (Nasdaq: NICE) today announced Western Union, a global leader in cross-border, cross-currency m...

  • August 13, 2019
Open Banking: The Customer Experience Headache
Community Hub Member

Open Banking: The Customer Experience Headache

Nearly 14 months on from the launch of the UK’s version of open banking, we continue to move slowly....

Banks of the Future must maintain the human touch
Community Hub Member

Banks of the Future must maintain the human touch

Technology has the potential to create seismic waves of change through banking