Product Strategy Manager

Posted: 2 weeks ago

Package: Competitive

Contract Type: Full Time

Location: London, London

This job was posted by Pollinate. A member of the FinTech Alliance Community.

Product Strategy Manager – Core Payments 

Are you looking for the challenge and flexibility of a start-up, with the financial stability of an established business? Are you ready to take an exciting product from local to global?

We’re Pollinate - a new fintech business aiming to get banks back to where they belong: at the forefront of the payments industry. As a product-driven payments software business, we’re helping the world’s largest, most complex banks compete with digital challengers.

In Autumn 2019, we worked with NatWest to launch our global merchant acquiring platform in the UK ( And we’re just getting started. 

If you join us, you’ll be working with experts across payments, technology, consumer and financial services, supported by a world-class network of partners. You’ll be a key part of a team that’s changing the future of payments, with the freedom to make your mark. Together, we’ll be pushing the boundaries of merchant acquiring.

What will I do?

As Product Strategy Manager for our core payments products, you’ll take strategic responsibility for some of the most important elements of the Pollinate merchant proposition, including self-service onboarding and maintenance, payment capture (on- and offline), settlement and financial reconciliation along with the bank-focused back office portal and aspects such as data provisioning. 

You’ll use internal data, primary and secondary research, conversations with partners, your own experience and the expertise of people across our business to develop a deep knowledge of our markets, current trends and future opportunities, identifying ways to enhance our existing products as well as generate ideas for new products and features. 

You’ll build and continually update our 6-24 months strategic roadmap, incorporating the needs of partner banks in multiple international geographies, along with their merchants. 

You’ll conduct early-stage product exploration and definition on upcoming products, providing commercial, customer, technical and operational considerations, and supporting our delivery team in turning your vision into functional, shippable products. 

And you’ll build deep relationships with our partner banks, supporting the go to market phases of our new products, helping them maximise the benefit they can realise from our platform and contributing to their own strategic development. 

Pollinate is a new business, meaning there is considerable scope to shape our product strategy, and have a significant influence on the development of the Pollinate platform. 

And you’ll be working alongside some super talented people, all of whom have the ambition to build great products which help SMEs thrive.


What we are looking for

If you have deep experience in product strategy within fintech or the payments industry – preferably in acquiring we’d love to hear from you. This experience could be in the UK or from another country. 

Our end-users are SME merchants, so experience of this sector and a demonstrable understanding of SME ambitions and challenges is a big benefit. 

This is a highly entrepreneurial role – you won’t always have all the information, resources or time that you might expect or hope for – so you’ll be a great fit if you’re comfortable with uncertainty, (maybe even excited by it!) and passionate about what you do. You might have started your own business in the past, or been part of a startup business at the very early stage. 

You’ll be highly analytical, comfortable conducting and digesting research, be an outstanding communicator and be able to create convincing strategic arguments. The ability to turn complex inputs into clear recommendations is paramount, as is the ability to influence and guide internal stakeholders at all levels. 

This role would suit product managers looking for a more strategic, longer-term challenge, or people from a strategy consulting / strategic partnerships background, looking to translate ideas into tangible products.

What we stand for

We believe we are better together when we listen, engage and support each other, we want you to bring your expertise and experience to work every day. 

We are passionate about what we are doing and want you to share this with us, enjoy your time with us, stay calm under pressure and bring positive energy to the team

We are all on a journey together, we want your ambition and flexible mind set to embrace the twists and turns as we grow as a business

At the moment, and for the foreseeable future, this role will be 100% home based. We are in the process of developing a Future of Work at Pollinate strategy which will include hybrid working.

Pollinate offers great benefits including up to 20% bonus, Life Assurance, Health Cash Plan, CSOP as well as flexible working hours and an online Yoga class.

This Job Description covers the main areas of your responsibilities. It is not an exhaustive list.


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